Shipping policy

Where We Ship

AKAY currently ships across India. International shipping will open as we expand beyond our home market.

Processing Time

Orders are processed within 1-2 business days of confirmation.

Delivery Time

Once dispatched, orders typically arrive within 4-7 business days, depending on your location, via trusted courier partners with full tracking provided by email.

Shipping Charges

A flat shipping fee is applied at checkout for domestic orders. Any applicable charges are shown clearly before you complete your purchase.

Payment on Delivery

Both prepaid and Cash on Delivery (COD) options are available at checkout, where offered.

Order Tracking

You will receive a shipping confirmation email with tracking details as soon as your order leaves our facility.

Delays

While we work with reliable courier partners, delivery estimates are not guaranteed and may be affected by weather, regional restrictions, or courier delays outside our control.

Contact

Questions about your shipment? Write to us at info@theakay.com with your order number.